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Shipping & Handling
Shipping Method: Orders are usually shipped via UPS / FedEx Ground or USPS Priority Mail, some heavy items are shipped via truck. We only ship to contiguous USA 48 states.
Shipping Time: Different item may have different shipping time frame, please go to the item page and click the "Shipping Info" tab to check the shipping time for each item .
Express Services - Please email us at firstname.lastname@example.org for an express shipping quote.
Products arrive damaged or defective, please contact us immediately (No later than 2 days of the delivery date) for further instructions. To process the exchange or a return on damaged items you MUST keep the original box and all packaging. All damaged or defective items will be fixed or replaced for free. Should the item be majorly damaged/defective beyond repair, you can choose to get a new replacement or a full refund.
Refused Shipments: Please note that any shipment
Refused, unless authorized by us, will be subject to a 20% restock fee plus the
original shipping cost.
All items must be returned freight prepaid within 10
days of the delivery date in the NEW ("New condition" means the item
can't have been assembled and dissembled for the return) , unused condition and in the original box
with all parts, accessories and documentations . We recommend to ship your
returns via insured mail for protection against loss or damage. If the returned
merchandise is damaged by you or during return transport and/or incomplete or
not resalable, we will not be able to accept the return or issue a refund.
The original shipping cost is not refundable. If the item
was subject to free shipping, the actual shipping cost will be deducted from
your refund. We will refund you your purchase price minus the original
shipping costs and any applicable restocking fee.
If you have any further questions, please Contact Us